UI, startup, chat-bot, b2b, web, from-scratch, branding
Interact.bot platform allows enterprises to build their own unique chat-bot experience and easily integrate it on their websites.
In this project, I was working directly with the CTO and the head of development. My responsibility was to define the UX/UI, end-to-end, of the chat-bot builder (the main component of the platform). I was in charge of building specifications, user-flows, graphic language and visual design based on Google’s “materials design” concepts. I was also in charge of the brand design, social appearance, executive presentations template and designing the marketing website of the company.
+ Building a chat-bot requires to define conversation flows, intents, entities, actions, and other complex domain-specific artifacts that usually require prior knowledge. We had to make it simple for novice users
+ Fully responsive design was required
+ The customer asked for a detailed style guide that can be used in the future by development teams independently
+ Design a drag & drop (“Visio”-like) conversation builder, in order to simplify the user flow
+ Easy to user entity-extraction builder screen
+ Split the content into blocks (cards) that can be arranged and accessed fast by the user